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Research Essentials: Research Services & Help

Welcome to Research Essentials

Welcome to Research Essentials, your guide to better understanding the college research process, including how to find books and articles, evaluate information sources, avoid plagiarism, and properly cite sources when you write.

Research Support

Need help finding articles or using the databases? The Libraries offer a wide range of research support.

Still having difficulty finding the right articles for your assignment after contacting a librarian? Make an appointment for a Research Assistance Program (RAP) session with a librarian.

Help Desk

  • Provides technical assistance with hardware, software, or network issues.
  • Check out a book or find a course reserve book placed by a professor.
  • Pick up an item on hold for you.
  • (914) 633-2635

Contact the Help Desk or visit the Help Desk located at the main entrance of Ryan Library. Help Desk assistance is also available in Arrigoni Library.

Interlibrary Loan

Interlibrary loan services for books will resume on Monday, August 10. Articles and book chapter requests will continue to be processed. Articles will be emailed to your Iona email account. Please note that due to the closure and reduced services of many lending institutions, we may not be able to fulfill all Interlibrary loan requests. Please allow 3 weeks for books to arrive and be made available for pick-up at Ryan Library, articles may take 7- 10 days. Requests for recently published textbooks are often denied by lending libraries. ILL services are subject to change at any time, please email the ILL office if you have any questions.

Visit the Interlibrary loan services page for additional information or use the contact information listed below.

Email: docdelivery@iona.edu