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Blackboard Collaborate - Web Conferencing: Participants

Getting Started

Downloading the Blackboard Collaborate Launcher Overview

The Blackboard Collaborate Launcher is a utility for Windows and Mac that you need to launch your Blackboard Collaborate web conferencing sessions and recordings. When you click Join Room on the Room Details page or a recording link in the Recordings table, Blackboard Collaborate checks to see if you have the launcher installed.

Launch Blackboard Collaborate From Windows

Launch Blackboard Collaborate From Mac

Guides

Additional Resources

Troubleshooting

The Collaborate Session/Room will not launch


I cannot hear audio

Make sure your audio is configured correctly by running the Audio Setup Wizard. To run the Audio Setup Wizard, click on the audio setup wizard icon located on the top right corner of the Audio & Video panel.


My microphone is not working

  • Is the Talk button (located on the Audio & Video panel underneath the video window) off? To turn it on, click on the Talk button.           
    OFF ON
  • Is the Talk button "grayed out"?

    Talk is not enabled. The talk feature must be enabled by the Moderator of the room.
  • Did you run the Audio Setup Wizard? See the I cannot hear audio section for directions on how to run the Audio Setup Wizard.

My webcam is not working

  • Is the Video button (located on the Audio & Video panel underneath the video window) off? To turn it on, click on the Video button.
     OFF ON
  • Is the Video button "grayed out"?

    Video is not enabled. The talk feature must be enabled by the Moderator of the room.
  • Did you check your camera settings?

    Click on the Audio & Video panel menu and choose camera settings. On the Preferences window, make sure the correct camera device is selected.